Stories of survival, silence, and the system designed to break you.
Some people file claims. I filed this.
This is not a feel-good story about customer support. It’s a dispatch from the edge — where bureaucracy breaks bones, empathy is scripted, and silence is weaponized.
Each chapter in The Underdog Files is a case study in gaslighting, corporate apathy, and what happens when one woman refuses to stay polite while being erased.
This isn’t a paper trail. It’s a battle cry.
Start with the fire. Keep reading if you can handle the heat.
- Chapter One: Customer Service Warfare – Caring Counts® (Just Not for You)
- Chapter Two: Caring Counts® — Until You Need It
- Chapter Three: When “Fuck You” Should Be Used — Without Apology
